Frequently Asked Questions
About Our Research Process
How accurate and timely is the data you get from public record sources?
Generally, with a few possible exceptions, it is safe to rely on the accuracy of public record offices to record factual data as provided and our analysts use their experience and best judgment to discount any data sources that prove in any way to be misleading or out of date.
Also it should be noted that many countries now adopt strict measures to ensure that companies file their documentation on a regular basis to ensure that changed events are recorded in a timely manner.
However, there is often a time lag between the occurrence of a sudden changed corporate event and the recording of such data in the public record offices. For example a company may unofficially become insolvent, but the official recording of this event in a court of law or other public record office may take some months before it is officially released.
We always endeavour to uncover such important changed events by using a variety of sources, not limited to official public record offices, but cannot always guarantee to achieve a full degree of success in this process.
Do you disclose the name of the Enquiring Party to the Subject of Enquiry during your investigations?
When conducting our investigations, it is our strict policy not to disclose the name of the Enquiring Party unless we have been given specific information from you to do so.
However, when interviewing a correspondent from the Subject company, we may often be asked for the reason for our enquiry. In such cases, we simply disclose that we need to determine the Subject company’s suitability for business dealings, trade finance or credit granting, without mentioning the specific name or origin of the enquirer.
It can happen that the Subject company may surmise on its own deduction, and without any specific disclosure from ourselves, that the enquiry emanates from a particular trade partner with whom it may be negotiating a trade deal or credit line. In such rare cases, we cannot be held responsible for any consequences.
About Our Reports
Do you provide reports on individuals?
No, we do not provide consumer reports i.e. credit ratings specifically on individual non-corporate persons.
However, if a report is requested on an individual who operates a proprietorship business, then we can report on that business entity.
Do you undertake other company-related research other than credit reports?
We certainly do and over the years have undertaken many bespoke research projects for our clients.
Please send an email to orders@dybusinfo.com with your requirements and we would be pleased to provide you with advice or a quotation.
From which sources do you obtain financial data about companies?
In those countries where companies are legally required to file their financial statements, we normally obtain financials in the form of electronic extracts or as original documents from registry offices, government departments or banks.
In other cases, we may obtain either summary or full financial figures direct form the Subject company provided they are willing to disclose such data.
In which countries can you obtain financial data?
It can be assumed that financial data will be available on public companies in those countries where such entities are quoted on an exchange. A useful resource for countries operating a public stock exchange is available here.
See also our Price List – Financial Statements & Documents – GBP £ or EUR € or USD $
In those countries which require financial filings for private companies, not all companies are necessarily required to file, and, in addition, the level of reporting (e.g., full vs. abridged, audited vs. non-audited accounts) may vary according to specific rules in force such as turnover thresholds or business type.
For your general guidance, we provide below a worldwide country list showing the official availability of financial information private limited companies, excluding non-limiteds i.e. proprietorships and partnerships which are normally exempted.
This report is available in the following 58 countries:
Legal requirement to file financials?
Country
All companies
Austria, Belgium, Bosnia & Herzegovina, Bulgaria, China (PRC), Croatia, Denmark, Estonia, Faroe Islands, Finland, Greece, Greenland, India, Italy, Latvia, Lithuania, Norway, Poland, Portugal, Romania, Russian Federation, Spain, Sweden, Thailand, United Kingdom.
Most companies
Argentina, Belarus, Bolivia , Brazil, Chile, Colombia, Czech Republic, France, Gibraltar, Hungary, Iceland, Ireland (Eire), Japan, Kenya, Korea, South, Luxembourg, Malta, Morocco, Netherlands, Philippines, Serbia & Montenegro (formerly Yugoslavia), Singapore, Slovakia, Slovenia, St. Helena, Turkey, Ukraine, Uruguay, Venezuela, Vietnam, Western Sahara.
Some companies
Albania, Algeria, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Barbados, Botswana, Canada, Christmas Island, Cocos (Keeling) Islands, Costa Rica, Egypt, El Salvador, Georgia, Germany, Honduras, Hong Kong (SAR), Indonesia, Iran, Israel, Jamaica, Kazakhstan, Libya, Macedonia, Malaysia, Martinique, Mauritius, Mexico, Moldova, Monaco, New Zealand, Paraguay, Peru, Reunion Island, Sri Lanka, St. Martin (French), Saint Pierre and Miquelon, Taiwan, Tanzania, Uzbekistan.
Public companies only
Bermuda, Ethiopia, Ghana, Isle of Man, Jordan, Kuwait, Lebanon, Liechtenstein, Namibia, Nepal, Nigeria, Oman, Pakistan, Panama, Qatar, Saudi Arabia, South Africa, Switzerland, Syria, Tunisia, Uganda, United Arab Emirates (UAE), United States Of America (USA), Zambia, Zimbabwe.
It should be noted that when financial statements are not publicly available, we will do our best but without guarantee to obtain full or abbreviated statements when we conduct our interviews with the company itself.
About Our Service and Exceptions Policies
Due to unforeseen circumstances beyond our control, which fortunately occur infrequently, certain exceptions to standard procedures may occur.
A definition of these exceptions and our fair price adjustment policy to compensate for any inconvenience to our customers are stated below.
No Trace report – Subject company cannot be traced?
It can happen that a customer sends us incorrect or insufficient contact data for the company. An investigation occurs, the subject cannot be traced, and a “No Trace” report is issued to the customer without any charge.
If you subsequently provide us with extra details about the Subject and we start a fresh investigation you will be charge the full price provided we can the produce a full report.
Negative report – Insufficient information in the report?
Occasionally we may have difficulties completing a full report due to the reluctance of a correspondent in a business to supply us with information, and/or there is little or no other data about the company from external sources.
In such a case, we will make a full charge, but if you subsequently grant us permission to disclose your name to the Subject of enquiry, we will conduct a fresh investigation with no extra charge.
Incorrect data in report?
While we make every effort to ensure that the data in our reports is accurate, we cannot always guarantee that the data will be 100% up to date as circumstances within a business may change faster than the fact can be recorded in official sources.
If you inform us of any possible inaccuracies, we will gladly re-investigate the matter immediately at no extra charge.
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